1. Order Cancellation
- You can cancel your order within 24 hours of purchase by emailing shopbyeasy.shop@gmail.com.
- Once your order is shipped, it cannot be canceled.
2. Refund Policy
- If you are not satisfied with your purchase, you may request a refund within 30 days of delivery.
- To be eligible for a refund, the product must be unused and in its original packaging.
- Refunds will be processed within 7-10 business days after receiving the returned product.
3. Return Process
- Contact us at shopbyeasy.shop@gmail.com with your order details.
- Ship the product to the return address provided in our response.
4. Non-Refundable Items
- Opened or used products.
- Digital/downloadable products.
- Items purchased during clearance sales.
For any refund or cancellation queries, email us at shopbyeasy.shop@gmail.com.